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Product & Experience Consulting Services

EXPERIENCE DESIGN & PRODUCT Strategy PRACTICE

We put the “wow” in WOWEE! Championing your business in delivering seamless and integrated digital experiences through a technology-led approach.
Delivering a balanced approach of desirability, feasibility and viability —  we work with you in advising up, executing down and rippling out experiences that leave your users wanting more.
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Explore Capabilities
Research & Strategy
We delve into your users' needs, behaviours, and goals to inform decision-making. By combining research insights with a strategic vision, we create user-centred roadmaps that enhance experiences and align with business objectives. Our approach ensures design choices are backed by data.
Design & Innovation
At the intersection of creativity and technology, we craft human-centred designs that not only look good but also solve real problems. Our innovative approach ensures that your products and services are engaging, intuitive, and always ahead of the curve.
Product & Delivery
From concept to launch, we streamline the product development lifecycle. We work collaboratively to ensure that your product is delivered on time, meets your business objectives, and exceeds customer expectations, balancing speed and precision at every stage.

Explore Our Capabilities

Research & Strategy
Design & Innovation
Product & Delivery

Discovery Workshops

Collaborative sessions to align stakeholders, define goals, and uncover project requirements, setting a clear direction for success.

Opportunity Identification

Pinpointing key areas for growth and innovation by analysing market trends, user needs, and business objectives.

Market Analysis

Comprehensive assessment of industry trends, competitors, and customer behaviours to inform strategic decisions.

Personas & Archetypes

Defining user profiles based on research to guide design and product development, ensuring solutions resonate with real users.

Journey Mapping

Visualising the end-to-end user experience to identify touchpoints, pain points, and opportunities for improvement.

User Research

Gathering insights into user behaviours, motivations, and needs through interviews, surveys, and observations.

Sentiment Testing

Measuring user emotional responses to products or services, ensuring alignment with desired perceptions and values.

Usability Testing

Evaluating the ease of use of a product by observing real users to identify areas for improvement in design and functionality.

Product Prioritisation & Backlog Sequencing

Strategically organising product features and tasks to ensure the most valuable and impactful work is delivered first.

Internal Coaching

Uplift your design practice & mature your teams with tailored coaching to build skills, enhance processes, and drive organisational growth.

Design Sprints

Timeboxed iterations to solve design challenges efficiently while supporting rapid innovation and product enhancements.

UX Design

Designing intuitive and delightful digital experiences by blending research, design and usability to align with business objectives.

UI Design

Designing functional elements to create appealing, consistent and user-friendly interfaces that boost engagement and support business growth.

Visual Design

Focusing on creating visually appealing and cohesive designs that enhance the overall aesthetics, brand identity and foster emotional connections.

Design Concepts

Fundamental principles and elements that guide user-centred designs, forming the foundation for creating intuitive and enjoyable user experiences.

Rapid Prototyping

Developing low and high fidelity prototypes based on design concepts to gather feedback and iteratively refine solutions with flexibility and speed.

Design Systems

Standardising design guidelines and components to maintain consistency and cohesion across the product while streamlining the design and development process.

Lean Iteration

Iterative design approach centred on the MVP, enhancing it through short feedback loops and reducing wasted effort.

Agile Coaching

Our embedded consultants guide organisations to adopt and leverage agile principles to foster collaboration and achieve goals.

Scrum

Facilitating Scrum adoption by delivering complex products at a pace aligned with the development cycle, prioritising maximum value early in the delivery process.

Business Analysis

Facilitating the analysis, definition and documentation of needs, requirements and opportunities to deliver products that meet both customer and business objectives.

Product Delivery

Continuously delivering value through iterative development, leveraging prioritisation techniques and cross-functional team collaboration to achieve successful outcomes.

Programme Management

Aligning the planning, execution, and governance of related initiatives across multiple departments to achieve strategic goals and deliver measurable results.

Product Ownership

Driving product success by aligning design, development, and delivery efforts to focus on the most valuable tasks at all time
Services

Packages that fit your scale

Ippon's Experience Design & Product Practice offers a number of pre-packaged service offerings to assist you at any stage of the product lifecycle. We also partner with SMB and Enterprise customers through our tailored solutions.
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UX Audit & Heuristic Evaluation

Get Started - $24k
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A UX Audit is a systematic, expert-led review of your product's user experience to identify usability issues, design inconsistencies and barriers to conversion.
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Product Discovery Sprint (2 Weeks)

Get Started - $32k
The Product Discovery Sprint is a structured, two-week process designed to rapidly align teams, validate assumptions, and define the right product direction before building.
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UX Design Research Package

Get Started - $55k
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This fixed-price package is for teams that want real user insight to guide product or design decisions.
Need a little bit extra?

Our Embedded Partnership

A dedicated team embedded within your organisation, combining experience design, product management, and delivery support. We work side by side with your teams to shape, build, and ship better products with speed and clarity.

Get in touch

For enterprise businesses who require a more tailored solution.
Sherwin Torres
Chief Product & Experience Officer
storres@ippon.tech

Monthly Retainer

When continuity, context, and trusted collaboration are important.
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Starting at $10k per month
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Starter: Lightweight Product, Design & Delivery support (~20–30 hrs/month)
Standard: Part-time consulting pair (Experience Designer, Researcher, Product Owner, BA or Delivery Lead)  embedded in your team
Embedded Team: A dedicated Product & UX Design squad fully integrated into your team for high-impact.

Enterprise Partnership

For enterprise businesses who require a more tailored solution.
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Obligation free call
Book a call
1
Initial Discovery Call
2
In Depth Deep Dive
3
Proposal & Business Case Assistance
4
Proposal Sign Off
5
Kick Off

RESOURCE

Product Team Momentum Checklist

Use this checklist to quickly assess where your product team might be losing momentum.

Tick off the items that apply to your current practices. If you find gaps, it may be a sign that alignment, UX or user insight needs more focus.

Download

CASE STUDY

MYER

Superclock

Australia’s largest department store group partners with Ippon Australia to create a new and improved workforce management solution

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Trusted Globally by

“Ippon’s agile and dynamic approach, combined with the fresh perspective of a nimble local firm, has not only enriched our innovation processes but has also fostered a lasting partnership built on the power of collaborative vision.”
Patrick Smith
Head of Product Innovation
Figma Resource

Sensei is Ippon Australia's design language and resource library.

Over 15 free Figma design templates to accelerate your UX process.
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UX Audit Kit

About Leverage our free UX Audit Template, designed around Jakob Nielsen's 10 usability heuristics. Evaluate and improve your product’s user experience with actionable insights and structured analysis.
Get Free Kit
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Storyboard Kit

Creating compelling story flows is a breeze with our Storyboard Template! Ideal for UX designers and product teams, it helps you visually map out user experiences and interactions, making it easy to identify pain points and opportunities. Bring your ideas to life and enhance your design process effortlessly!
Get Free Kit
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User Persona Kit

About Creating user personas has never been easier! Streamline your design process with this User Persona Template! Perfect for UX/UI designers and product managers, it helps you create multiple detailed, engaging user personas without the heavy lifting.
Get Free Kit
View All Figma Templates
Software Engineering & Cloud

CLOUD NATIVE IS HERE TO STAY: Software Engineering & Cloud are very much intertwined capabilities. You can’t build modern, flexible software, as a Software Engineer, without an understanding the power, and peril, offered by Cloud computing.

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Data Driven Architectures

DATA IS THE OLD OIL THE CURRENT DIESEL AND THE NEW BATTERY It’s always been a fuel of business, but the question is no longer the scale of your big data but rather how it can be used.

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