AI Practice

Turn AI potential into real business value

From strategy and discovery through to AI-powered products, intelligent automation and production-ready platforms, we combine AI expertise with product, experience and engineering capabilities to move quickly from opportunity to outcome.
AI Strategy & Discovery

Identify where AI can create meaningful business value and build a pragmatic path from experimentation to implementation.

AI Product & Experience

Design AI-powered products and experiences that are useful, intuitive and built around the needs of real people.

AI Engineering & Implementation

Build, integrate and deploy production-ready AI solutions that are scalable, secure and designed for real-world use.

Explore Our Capabilities

AI Opportunity Discovery

Identify and prioritise high-value AI opportunities based on business impact, customer needs, feasibility and organisational readiness.

AI Strategy & Roadmapping

Develop a pragmatic AI strategy and roadmap that connects business priorities with the technology, data and capabilities required to deliver them.

AI Readiness Assessment

Assess your technology, data, people, processes and governance to understand what is required to successfully adopt AI at scale.

AI Use Case Prioritisation

Evaluate potential AI use cases against value, feasibility, risk and complexity to focus investment where it can have the greatest impact.

AI Product Design

Design AI-powered products and features that solve meaningful customer and employee problems rather than simply adding AI for AI's sake.

Generative AI Experiences

Create conversational, generative and multimodal experiences that help people find information, create content, make decisions and complete tasks.

AI Assistants & Copilots

Design and build intelligent assistants that augment employees and customers with contextual information, recommendations and task support.

Intelligent Search & Knowledge Discovery

Use generative AI, semantic search and retrieval-augmented generation to make organisational knowledge easier to discover and act upon.

Personalisation & Recommendations

Use AI to understand behaviour, context and intent to deliver more relevant experiences, content and recommendations.

Generative AI & LLM Solutions

Design and implement solutions using large language models, foundation models and generative AI technologies.

Retrieval-Augmented Generation

Connect AI models to trusted organisational knowledge, enabling grounded responses based on enterprise data and content.

AI Agents & Agentic Workflows

Design intelligent agents that can reason, use tools, orchestrate workflows and complete complex tasks across enterprise systems.

Machine Learning

Develop and integrate machine learning models to predict outcomes, identify patterns, automate decisions and improve operational performance.

AI Integration

Integrate AI capabilities into existing applications, platforms and enterprise systems rather than treating AI as a standalone technology.

AI Application Development

Build production-grade AI applications with the engineering, architecture and infrastructure required for scale, reliability and maintainability.

AI Governance

Establish practical governance frameworks covering AI usage, accountability, risk, transparency and compliance.

AI Security

Design AI solutions with security controls across models, data, prompts, applications, integrations and access.

AI Safety & Risk

Identify and manage risks including hallucination, bias, privacy, data leakage, model misuse and unintended outcomes.

AI Evaluation & Testing

Define evaluation frameworks and continuously test AI systems for accuracy, relevance, safety, reliability and performance.

AI Observability

Monitor AI applications in production to understand model performance, usage, cost, quality and emerging risks.
Services

Packages that fit your scale

Ippon's Experience Design & Product Practice offers a number of pre-packaged service offerings to assist you at any stage of the product lifecycle. We also partner with SMB and Enterprise customers through our tailored solutions.
Mockup

AI Discovery Sprint

The AI Discovery Package helps organisations move from AI curiosity to AI clarity. In a focused engagement, we identify high value use cases, assess data and technical readiness, validate feasibility, and define a pragmatic roadmap for implementation.
Mockup

AI Proof of Concept

This package turns a prioritised AI opportunity into a working prototype or technical validation. It proves feasibility, tests performance against defined metrics, and surfaces real world constraints across data, integration, governance and operations.
Need a little bit extra?

Our Embedded Partnership

A dedicated team embedded within your organisation, combining experience design, product management, and delivery support. We work side by side with your teams to shape, build, and ship better products with speed and clarity.

Enterprise Partnership

For enterprise businesses who require a more tailored solution.
☎️
Obligation free call
Book a call
Initial Discovery Call
In Depth Deep Dive
Proposal & Business Case Assistance
Proposal Sign Off
Kick Off
Experience Design & Product

We put the “wow” in WOWEE! Championing your business in delivering seamless and integrated digital experiences through a technology-led approach. Delivering a balanced approach of desirability, feasibility and viability —  we work with you in advising up, executing down and rippling out experiences that leave your users wanting more.

Read more
Software Engineering & Cloud

CLOUD NATIVE IS HERE TO STAY: Software Engineering & Cloud are very much intertwined capabilities. You can’t build modern, flexible software, as a Software Engineer, without an understanding the power, and peril, offered by Cloud computing.

Read more
“If you are looking for a small and agile team, with a can-do attitude, then look no further than Ippon. They love to enhance existing teams with their knowledge and expertise and also bring a lot of fun!”
Elzanne van der Westhuizen
Head of Technology